Leading Through Change

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Leading Through Change

• Supported by the
• Northern Rock Foundation
• Workshop 7 March 2012

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Objectives for today

• Understanding peoples reactions to change and
  how to navigate these
• Preparing people for change
• Communicating change effectively
• Understanding and managing your own reactions to
  change maintaining resilience
• What will success look like for you today?

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Introductions

• Choose a picture that best sums up your feelings
  about change
• Introduce yourself
• Who you are
• What organisation you work with
• What changes is your organisation facing?
• Why you chose this picture

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What do we already know about change management?

• When you have seen change managed well, what did
  it look like and why did it work?
• When it hasnt been managed well, what did it
  look like and why didnt it work?

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Personal responses to change
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Small group discussion

• Think of a big change that actually
• happened to you
• How did it feel at the time?
• How did these feelings change as time went on?
• What has been the lasting effect?

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The Change Curve
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The Change Cycle
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Discussion

• How are you seeing this played out in your
  organisation?
• What kind of support do your people need right
  now?

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Love change or loathe it?
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Organisational readiness for change
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The Change Equation
Adapted from Beckhard and Harris
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The Change Kaleidoscope
Ref no
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8 step change model

• Create a sense of urgency
• Create a guiding coalition
• Create a vision for change
• Communicate the vision
• Remove obstacles
• Create short term wins
• Build on the change
• Anchor the change in the organisations culture

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Group discussion

• In the case of change in your organisation, what
  do you need to be giving more attention to?

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Communicating change

• How will it affect me and my work?
• How will it affect my colleagues/friends?
• When will it be happening?
• How long before we can move on or get back to
  normal?!
• What happens next?

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Choosing your communication style

• Head, heart, or hands?
• Detail or big picture?

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Staying resilient

• Where are you on the change curve?
• Find a buddy dont do this alone
• Find your own pressure valve

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Questions?