Team Building and Team Training

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Team Building and Team Training

• Chapter 17

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What is Team Building?

• Organizational development intervention that
  focuses on improving the operations of work teams
• Variety of perspectives emphasize different goals
  and approaches
• Ongoing process

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What is Team Building?

• Organizational Context of Team Building
• Build relationship between team and organization
• Organizations culture impacts support for team
  building
• Evaluating Team Building Programs
• Organizations overlook importance because
• Lack expertise in team building
• Do not understand benefits of team building
• Team members reluctant to participate

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What is Team Building?

• Evaluating Team-Building Programs
• Successful programs should improve
• Communication
• Satisfaction
• Cohesion
• Success depends on
• Support of top management
• Organizational rewards
• Time

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What is Team Building?

• Evaluating Team-Building Programs
• Criteria and effectiveness of specific programs
• Cognitive (knowledge of teamwork)
• Goal-setting and role-clarification
• Affective (trust and team potency)
• Team process (coordination and communication)
• Goal-setting and role-clarification
• Performance
• Focus on task issues
• No one best approach

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Does Your Team Need Team Building?
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Does Your Team Need Team Building?
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Types of Team-Building Programs

• Goal Setting
• Role Definition
• Negotiation approach
• Group process observers
• Interpersonal Process Skills
• Activities/exercises to practice analyze skills
• Process consultants

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Types of Team-Building Programs

• Cohesion Building
• Benefits
• Strengthen morale
• Increase trust and cooperation
• Develop group identity
• Types
• Outdoor experience program
• Charity activities
• Problem Solving
• Problem identification and analysis
• Diagnostic session
• Develop action plan

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Team Training

• Training the Team Together
• Develops mental model and transactive memory
• Creates a supportive team climate for new skills
  performance
• Planning for the Transfer of Training
• Factors affecting transfer
• Training environment
• Time lag
• Cues
• Supervisor support
• Strategies that encourage transfer
• Practice and feedback
• Supervisor support
• Supportive team climate

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Types of Training

• Team Resource Management Training
• Classroom training practice in simulators
• Benefits
• Reduces errors and accidents
• Improves teamwork
• Increases efficiency
• Assertiveness training

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Types of Training

• Cross-Training and Interpositional Training
• Pay for skills program
• On-the-job training
• Leads to shared mental models
• Coordination
• Performance
• Types
• Positional clarification
• Positional modeling
• Positional rotation

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Types of Training

• Action Learning
• Components
• Problem or challenge
• Learning team
• Learning coach
• Insightful questioning and reflective listening
• Taking action
• Commitment to learning
• Culture of learning

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