Topic 4: Application of Wikipedia to Teamwork

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Topic 4Application of Wikipedia to Teamwork
Xiao Dehong Deputy University Librarian Xiamen University Libraries
Redefining Libraries Web 2.0 and other
Challenges May 2007 Xiamen, China
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Scope of this topic

• Leadership
• Teamwork
• Internal communication
• Technical communication

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Leading with the heart

• Perspective
• Teamwork
• Creativity
• Observation
• Process

Susan Metros A heart to heart on
leadership http//www.ala.org/ala/acrl/acrlpubs/cr
lnews/backissues2005/June05/hrttohrt.htm
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Teamwork

• Rowing strategy
• Continuous motion rowing motions should be
  continuous, fluid motions.
• Synchronization rowers serve for perfect
  synchronization.
• Clean catches of oar blades. No splash.
• Consistent speed shell moves the slowest at the
  catch, the quickest at the release.

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Communication in an information age

• We do these
• Meetings
• Go down to speak with a colleague
• Send letters
• Print newsletters

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Communication in an information age

• We do through an even greater number of channels
• telephone,
• voice mail,
• email,
• instant message software,
• or a cell phone

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Communication in an information age

• More and more libraries use so-called intranet
  for internal communication.
• web access become another key channel.

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Communication in an information age

• Obviously, we are struggling with information
  exploded and broken.
• one-size-fits-all approach simply does not work
• Requires users to know and get acquaintance to
  information technology.

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Whats your colleagues want

• Memos.
• Email.
• Quick reference cards.

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Whats your colleagues want

• Manuals.
• Instructions.
• Procedures.
• Specifications.

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Whats your colleagues want

• Proposals.
• Reports.
• Schedules.
• Terminology .

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Can we give more?

• News and pictures
• Suggestions.

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Can we give more?

• Relevant progress from other teams.
• Minutes and resolutions.

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Can we give more?

• Mid-term and long term plans.
• Lectures.

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Effective communication

• Accessibility. Accessible is for people concerned
  can actually get to it and understand it.

Effective is an art, Effective is also a science.
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Effective communication

• Usability. This character is about usable and
  efficient as well.

Effective is an art, Effective is also a science.
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Effective communication

• Relevance. Relevance relate to specific audience
  or viewers.

Effective is an art, Effective is also a science.
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Quality characteristics

• Accuracy--Has no mistakes or errors.
• Clarityavoids ambiguity.
• Completenessincludes all necessary information.
• Concretenessuses concrete examples and language.
• Organizationfollows sequences that make sense
  for the situation.
• Visual effectiveness layout, screen design,
  color and other elements.

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Evaluation Question you should ask

1. Is the information accurate?
2. Is the language clear and unambiguous?
3. Is the information complete?
4. Are the examples concrete?

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Evaluation Question you should ask

• 5. Is the material appropriately organized?
• 6. Is visual information (layout, screen design,
  color) used effectively?
• 7. Can users find what they need in an efficient
  manner?
• 8. Is language at an appropriate technical level?

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Evaluation Question you should ask

• 9. Does the document contain a table of contents,
  index, tags, or other such device?
• 10. Is specific information easy to locate?
• 11. Is the material appropriate for viewers?
• 12. Is the material appropriate for and relevant
  to the purpose at hand?

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You can never settle down!!!