METU Library: A Pilot Institution in the Performance-based Budgeting Project Hale Yumsak

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METU Library A Pilot Institution in the
Performance-based Budgeting ProjectHale Yumsak
Emre Hasan Akbayrak

• 24th IATUL Conference, 2-5 June, 2003

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Middle East Technical University

• FOUNDED IN 1956
• 5 FACULTIES
• 5 INSTITUTES
• 2.197 FACULTY
• 18.745 STUDENTS
• 2.362 PUBLICATIONS
• 3.384 PROJECTS

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METU Library

• BOOKS 334.000
• BOUND JOURNALS
  150.000
• CURRENT PRINT SUBSCRIPTIONS
  1.399
• ELECTRONIC JOURNALS 10.284
• ELECTRONIC DATABASES 12
  
  

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Mission

• The mission of the library is developed from
  the essential mission of METU, which aims to
  carry out education, research, and public service
  activities at the universal standard level. With
  this mission, the METU library strives to reveal
  that in order to develop our society and humanity
  socially, culturally, economically,
  scientifically, and technologically, obtaining,
  producing, practicing, spreading knowledge and
  educating individuals with this knowledge are
  necessary.

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Vision

• The vision of the library is based on the
  needs of the education and research programs of
  METU. The library aims to provide knowledge for
  its users through adopting contemporary computer
  and network technologies in a rapid and
  economical way and it aims to be a modern
  information and document center which presents
  knowledge free from time and space, which is
  based on professional mutual support and
  cooperation and which catches up with the
  developments in this area with the help of its
  staff.

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The Performance-based Budgeting Project

• Since August 24th, 2001, the METU library has
  been one of the six selected pilot institutions
  of The Performance-based Budgeting Project,
• The METU library has started to form a 5-year
  strategic plan through this project with an
  action plan including its mission, vision, goals,
  weak and strong points in order to provide a
  contemporary electronic information and
  documentation center.

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The Goal

• The METU library aims to increase the user
  satisfaction through providing service in
  accordance with modern library standards.

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The Strategies of Material Collection

• To restrict the collection of print journals
  according to facilities and present them on the
  electronic media
• To evaluate and improve the electronic journals
  in the frame of cost, usage and requirements,
• To evaluate the collection of the library except
  for the periodicals in the frame of usage,
  requirements and costs and develop a plan to
  keep, transfer and present it,
• To form an improvement mechanism of material
  collection in accordance with modern library
  principles,
• To form a collection of e-books with the aim of
  establishing an electronic reserve center,
• To improve the basic collection of electronic
  reference,
• To transfer the theses to the electronic format
  and make them available for the users.

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The Strategies of User Service

• To improve the reference service and transfer it
  to the web,
• To establish learning places (satellite reserve
  and multimedia laboratory) appropriate for users
  requirements,
• To develop informative programs in the real
  environments and on the internet in order to
  introduce the library resources and service
  effectively.

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The Strategies of Technology

• To establish the necessary informatics support
  and technical structure in order to sustain
  e-library collection and provide service to the
  users in the electronic media,
• To observe and adapt the innovations and
  developing technologies in the library management.

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The Strategies of Physical Environment

• To improve the places which preserves printed
  collection,
• To examine the use of places in the library in
  order to change them into more modern, ergonomic
  and functional places according to the staffs
  and users requirements of the present library
  building,
• To transfer the printed collection, which is not
  used intensively, to the depository library,
• To develop strategies for natural disasters and
  implement these strategies.

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The Strategies of Human Resources

• To make searches for allocation and staff in
  order to employ temporary and permanent personnel
  according to human resources plans,
• To prepare and practice educational, development
  and consulting programs according to the
  requirements of human resources,

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The Strategies of Working Environment

• To improve the conditions by supplying necessary
  supports and skills for user satisfaction,
• To improve policies and practices that give
  priority to the user satisfaction while
  allocating resources and rewarding the staff,
• To establish an atmosphere that supports the
  staff, provides the conditions for effective
  service and encourages career development,
• To form a culture of organization that proposes
  merits.

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The Strategies of Improving Organization and
Management

• To form a Commission of Strategic Planning,
• To form a Commission of Observation and
  Evaluation of Performance,
• To obtain consulting service in the field of
  improving organization and evaluation,
• To form a unit of Observation of Environment,
• To form a unit of adequacy and comparison in
  the fields of collection, user service, human
  resources, technology, and physical resources,
• To form a unit of Quality Assurance,

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The Strategies of Source and Support

• To form a Consultative Committee of Library,
• To develop a network with various organizations
  in Turkey and abroad in order to receive support
  for education, technology and employment,
• To develop and carry out the suggestions of
  projects that can provide funding from the
  organizations in Turkey and abroad

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The Strategies of Social Service

• To announce the innovations in the fields of
  library management and information management
  through conferences, panel discussions, articles,
  etc,
• To support the professional education programs
  providing degrees in the fields of library
  management and information management,
• To organize professional meetings and education
  programs with the libraries in Turkey and
  relevant organizations and to form study groups.

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Some Important Action Plans

• Improving book collection
• Improving electronic collection
• Digitization of the theses
• Management of the Web
• User Education
• Improving Technical Structure
• Improving Physical Conditions

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Survey

• Within this project, a survey has been made in
  order to compare the user satisfaction levels
  before and after the project. This survey has
  been applied to three different user groups
  (academic staff, M.A. and Ph.D. students, and
  undergraduates). The survey has been performed
  online with the academic staff and given to other
  user groups in printed format.

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Scales That Are Used For Performance Measurement

• LibQUAL
• E-Metrics
• ISO 11620

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Memberships

• ANKOS (Anatolian University Libraries Consortium)
  
• IATUL
• AMS
• SIAM

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• Thank you
• Hale Yumsak hale_at_metu.edu.tr
• Emre Hasan Akbayrak
  akbayrak_at_metu.edu.tr