Briefing: Welcome Speaker: DeLisa Prater UBO Program Manager

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Briefing Welcome Speaker DeLisa Prater
UBO Program Manager

• Date 23 March 2010
• Time 0730 0805

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Agenda

• Conference Objectives
• Conference Points of Contact
• Conference Administrative Info
• Exhibitors
• UBO Program Update

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Conference Objectives

• Be aware of the big picture
• Understand what is needed to run the business
• Learn the things to help you do your job better
  and more easily
• Be aware of the need for constant improvement
• Network with peers
• Find out what your peers are doing to overcome
  similar problems
• Share ideas and problem solving techniques

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Conference Service Points of Contact

• Uniform Business Office (UBO)
• Army
• Ms. Deborah Bush
• Ms. Jo-El Onstad
• Navy
• Ms. Theresa Villanueva
• Ms. Patricia Marshall (NAVMED East)
• Ms. Judy Shane (NAVMED West)
• Air Force
• MSgt Christopher Eaton
• TSgt Alicia Mowery (MSA)
• Ms. Theresa Mitchell (TPCP)

• Unified Biostatistical Utility (UBU)
• Army
• Mr. Royce Staley
• Navy
• Ms. Shannon McConnell-Lamptey
• Air Force
• Ms. Cindy Pierson

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Conference Administrative Info

• Handouts
• This year the Conference is green
• Presentations are on the UBO Web site and are
  available for download
• If you need a presentation, you can print at the
  Business Office
• Session Evaluations
• We value your comments
• Please fill out a form at each session
• Continuing Education Units
• Fill out critique for each class
• Record index codes during each class

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Exhibitors

• Located Throughout the Main Hallway

• Ingenix
• Langley Provider Group
• ParrishShaw
• Signature Performance, Inc.
• Smartronix
• STI, Inc.
• TCAssociates
• TreeFrog Data Solutions

• UBO/MEPRS
• Altarum Institute
• Benefit Recovery Specialists, LP
• Denials Management, Inc
• DP Technologies
• Healthcare Resolution Services, Inc.
• Health Management Systems, Inc.

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Conference Layout
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UBO Program Update

• Medical Services Account (MSA) FY09
• 151M
• Medical Affirmative Claims (MAC) FY09
• 15M
• Third Party Collection Program (TPCP) performance
  for FY 2009
• Total Collections of 240M (a new record)
• 15 increase over FY 2008
• 51 increase over FY 2007
• FY 2009 is the third consecutive year where a new
  TPCP Collection record has been set
• Majority of increase attributable to
• Improved pharmacy collections
• Overall revenue cycle performance
• Over 2.4B in TPCP collections since FY 1987

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Top Three MTFs by Service FY09 Inpatient
TPCP Cumulative Collections through 4rd Qtr FY
2009
Data Source MTF DD Form 2570 submissions to the
TMA UBO Metrics Reporting System
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Top Three MTFs by Service FY09 Outpatient
TPCP Cumulative Collections through 4rd Qtr FY
2009
Data Source MTF DD Form 2570 submissions to the
TMA UBO Metrics Reporting System
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Top Ten MTFs for FY 2009 Combined IP OP
TPCP Cumulative Collections through 4rd Qtr FY2009
Data Source MTF DD Form 2570 submissions to the
TMA UBO Metrics Reporting System
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Summary

• Be aware of the big picture
• Understand what is needed to run the business
• Learn the things to help you do your job better
  and more easily
• Network with peers
• Find out what your peers are doing to overcome
  similar problems
• Share ideas and problem solving techniques

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• Remember, this is your conference.
• Network
• Participate
• Ask Questions
• Offer solutions
• Share work-arounds
• Give feedback
• The more you participate, the more you (and
  others) will benefit from this event.