Title: Interactive Voice Response System For College Automation (IVRS)
1Interactive Voice Response System For College
Automation (IVRS)
2Introduction What are interactive voice response
(IVR) systems?
- The Interactive Voice Response (IVR) System
serves as a bridge between people and computer
databases by connecting the telephone
network with the database. The telephone user can
access the information from anywhere at anytime
simply by dialing a specified number and
following an on-line instruction when
a connection has been established. The IVR system
uses pre-recorded or computer generated voice
responses to provide information in response to
an input from a telephone caller
3Interactive Voice Response System For College
Automation (IVRS)
- Now-a-days every institution needs
automation. As a part of college automation,. In
the hardware side embedded system has been used.
A 20 pin microcontroller 89C2051 is used because
of its compatibility with our hardware. This
microcontroller controls the whole hardware.
Telephone line is used for communication purpose.
Visual Basic has been used for software
programming. Presentation in the class and
outcome of the university are made reachable to
the parents by our project. It will be very
obliging to the parents to be acquainted with
their son's/daughter's recital in the college
4CIRCUIT
5SCHEMATIC
6Power supply In this system we are using 5V
power supply for microcontroller of Transmitter
section as well as receiver section. We use
rectifiers for converting the A.C. into D.C and a
step down transformer to step down the voltage.
The full description of the Power supply section
is given in this documentation in the following
sections i.e. hardware components.
7- MICRO CONTROLLER (AT89S51)?The AT89S51 is a
low-power, high-performance CMOS 8-bit
microcontroller with 4K bytes of in-system
programmable Flash memory. The device is
manufactured using Atmels high-density
nonvolatile memory technology and is compatible
with the industry standard 80C51 instruction set
and pin-out. The on-chip Flash allows the program
memory to be reprogrammed in-system or by a
conventional nonvolatile memory programmer. By
combining a versatile 8-bit CPU with in-system
programmable Flash on a monolithic chip, the
Atmel AT89S51 is a powerful microcontroller which
provides a highly-flexible and cost-effective
solution to many embedded control applications. -
8- Voice IC (APR 9600) This device will receive the
signal of human voice through mike. It is having
28 pins on its IC. It consists of 8 message lines
(or channels) to which we can give a voice
message and it can operate in any one of two
modes (recording and playback). The supply pins
are connected to power supply circuit. Analog
(AGND) and digital ground (DGND) pins of voice
decoder IC are connected to VSS of power supply.
Analog power supply. All the voice channels pins
are connected to the port1 of microcontroller.
9- DTMF (DUAL TONE MULTI FREQUENCY) ?The M-8870 is a
full DTMF Receiver that integrates both band
split filter and decoder functions into a single
18-pin DIP or SOIC package. Manufactured using
CMOS process technology, the M-8870 offers low
power consumption (35 mW max) and precise data
handling. Its filter section uses switched
capacitor technology for both the high and low
group filters and for dial tone rejection.
10- EEPROM 24C02 ?The project Smart Card based
Library Management System makes use of smart
card technology to provide authentication. The
Smart card is taken as a means of authentication
with the details like student name, id of book
being taken by the student etc stored on it. But
in order to give id s to all the books available
a memory is required. This requirement is
fulfilled by making use of EEPROM.
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12SOFTWARE
13Other future application of IVRS
- Airline / Railways / Bus Stations Arrival/Departur
e timings Reservation Status Tele-booking. - Banks/Financial Institutions Auto attendant
Account status Balance Amount in the account Loan
information etc. - Telemarketing Market divisions of Industrial
units - Tele-survey Market research organizations
- Hotels Auto attendant Reservation
Room availability status. - Retail stores Tele-ordering / Tele-information.
- Stock market Shares information.