Training Course on statistics on ICT in the business sector

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ICT Indicators and Capacity building for ICT
measurement in the Arab Region
Amman, 25-26 September 2010
UNCTADs work on Measuring the Information Economy

Torbjörn Fredriksson, UNCTAD (torbjorn.fredriksson
_at_unctad.org)
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Partnership revised core list of ICT indicators

• Infrastructure (9)
• Household and individuals (13)
• Businesses (12)
• ICT sector and ICT trade (4)
• ICT in education (9)

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International ICT business data collection

• OECD ICT business data for OECD member countries
• Eurostat ICT business data for EU
• UNCTAD ICT business data for all member
  countries
• Others (World Bank, regional bodies, private
  providers)

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Building blocks of the Information Economy
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12 core indicators on ICT use by business

• Proportion of

B1 businesses using computers B7 businesses receiving orders over the Internet
B2 persons employed routinely using computers B8 businesses placing orders over the Internet
B3 businesses using the Internet B9 businesses using the Internet by type of access
B4 persons employed routinely using the Internet B10 businesses with a local area network (LAN)
B5 businesses with a web presence B11 businesses with an extranet
B6 with an intranet B12 businesses using the Internet by type of activities
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Definition and calculation of the core
indicators B1 and B2

• B1. Proportion of businesses using computers
• Number of businesses
• using computers (t)
• B1 (t) x 100
• Total number
• of businesses(t)

• B2. Proportion of persons employed routinely
  using computers
• Number of persons employed
• routinely using computers (t)
• B2 (t) x 100
• Total number
• of persons employed(t)

t reference period (in-scope businesses)
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Core indicators on ICT sector and trade in ICT
goods

• ICT1 Proportion of total business sector
  workforce involved in the ICT sector
• ICT 2 Value added in the ICT sector (as a
  percentage of total business sector value added)
• ICT 3 ICT goods imports as a percentage of total
  imports
• ICT 4 ICT goods exports as a percentage of
  total goods exports

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Definition and calculation of the core
indicators ICT1 and ICT2
ICT1. Proportion of total business sector
workforce involved in the ICT sector Number of
persons employed in the ICT sector ICT1
x 100
Total number of persons employed in the business
sector
ICT2. Value added in the ICT sector Estimated
value added of the ICT sector ICT2
x 100 Total
value added of the business sector
Value added at factor costs other taxes, minus
subsidies, on production (1) Value added at
basic prices Taxes, minus subsidies on products
(2) (not including imports and VAT (value added
tax)) Value added at producers price Taxes
minus subsidies on imports Trade and transport
costs Non-deductible VAT Value added at
market prices (3)
Valuation of value added
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Definition and calculation of the core
indicators ICT1 to ICT4
ICT3. ICT goods imports as a percentage of total
imports Value of imports of all ICT goods
ICT3 x 100
Total value of imports
ICT4. ICT goods exports as a percentage of total
exports Value of exports of all ICT goods ICT4
x 100
Total value of exports

• ICT goods classification according to OECD,
  based on the WCOs Harmonized System (HS) for
  trade statistics (1996 and 2002 versions).
• Guiding principle ICT goods must either be
  intended to fulfill the function of information
  processing and communication by electronic means,
  including transmission and display, or use
  electronic processing to detect, measure and/or
  record physical phenomena, or to control a
  physical process.
• Obtained from foreign trade data.
• Cooperation between the NSO and the customs
  authority is essential for data transmission and
  the classifications of goods.

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Other non core ICT demand (use) indicators

• Use of mobile phones for business-related
  activities (receiving and placing orders, other
  activities)
• Current and capital expenditure on ICT
• IT security measures and experiences
• Type and value of goods purchased and sold via
  e-commerce
• Barriers to ICT

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UNCTAD data collection

• Annual survey with NSOs
• 2004 2006 selected developing countries
• As of 2007 all UNCTAD members countries (except
  EUROSTAT members)
• Database online by end 2010
• Results published in the
• Information Economy Report (IER)
• The IER is available at http//www.unctad.org/
• 2010 edition launched on 14 October 2010

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UNCTAD data collection
Lessons learned

• Comparability
• Data often not comparable or representative
• Lack of continuity in data collection (one-off
  surveys)
• Differences in types of surveys, sampling units,
  frames, sizes, denominator
• Differences in response categories (e.g. modes of
  access and activities the Internet is used for)
• Metadata as important as statistical data
• Availability
• Lack of coordination between Government entities

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UNCTAD data collection
Considerations at the national level

• Coordination among national statistical systems
• Long-term process start early (start small)
• Use core list as a starting point (add questions
  to existing surveys as appropriate)
• Use agreed-upon definitions and indicators need
  to harmonize results
• Ultimate goal sustainable data collection,
  integrate in national statistical plan

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Data availability in Arab countries
Source UNCTAD Information Economy Database
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Business use of computers
Source UNCTAD Information Economy Database
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Business use of the Internet
Source UNCTAD Information Economy Database
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Business use of computersby industry, Egypt, 2008
Air transport 100.0
Computer-related activities 100.0
Water transport 96.7
Financial intermediation 96.0
Construction 86.0
Sale, maintenance, repair of motor vehicles retail sale of automotive fuel 66.7
Real estate activities 66.7
Agriculture, hunting and forestry 60.0
Post and telecommunications 60.0
Wholesale trade and commission trade, except of motor vehicles 55.6
Mining and quarrying 50.0
Land transport transport via pipelines 50.0
Hotels and restaurants 44.9
Supporting and auxiliary transport activities activities of travel agencies 35.1
Manufacturing 32.7
Retail trade, except of motor vehicles repair of personal and household goods 27.3
Other community, social and personal service activities 18.3
Source UNCTAD Information Economy Database
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Why enterprises use the InternetUAE, 2008
Source UNCTAD Information Economy Database
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The Rural-Urban divide
Source UNCTAD Information Economy Database
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ICT sector data
Source UNCTAD Information Economy Database
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ICT exports as a share () of total exports, 2008
Source UNCTAD, based on Comtrade data
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UNCTAD Manual
Main objective Target audience Content
Reference document for producers of official
statistics on ICT in business Statisticians
Concepts Indicators Data collection
methodologies Model questions and questionnaires
Available in English, French and Spanish ESCWA
assisting with Arabic translation. Will be
available for ITU's 8th World Telecommunication/IC
T Indicators Meeting (November 24-26).
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UNCTAD Manual

• Promotes methodology that should ensure
  internationally comparable ICT statistics
• Takes users through all the concrete steps of ICT
  data collection
• Conceptual framework
• Standards for indicators on ICT use by business,
  the ICT sector and trade in ICT goods
• Data sources and data collection methods
• Model questions and questionnaires
• Designing surveys and processing data
• Dissemination (metadata)
• Institutional cooperation and coordination

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UNCTAD Manual

• Practical tool for the production of ICT
  statistics
• Step by step approach
• Includes many country examples and best practices
• Technical points further developed into details
  in separate boxes
• Presents existing survey questionnaires (OECD,
  Eurostat as well as model tables for
  presentation, model questions, etc.)

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UNCTAD Manual revised through global consultations
2007
2009
Global consultations
Presented at the 40th session UNSC in NY, Feb 09

• Revision integrates feedback from users and
  experts, new core indicators
• Revision process written feedback from NSO and
  international experts, Expert group meeting in
  Geneva, Online discussion forum
• Support of UNSD, contributions by Partnership.

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UNCTAD training course

• Course delivered five times (Colombia 2007, Rep.
  of Korea 2008, and Trinidad in 2009, Addis Ababa
  and Rabat, 2009), next course for French-speaking
  Africa in October 2010.
• Based on Manual. Uses UNCTADs pedagogical
  methodology TRAINFORTRADE.
• Targets statisticians from NSOs or other
  national entities in charge of the collection and
  dissemination of ICT use in business data at the
  national level.
• Technical content Relatively small groups (25
  max) to encourage maximum interaction among
  specialists.
• Arab countries a priority, awaiting Arabic
  translation of Manual.

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UNCTAD country-level technical assistance

• UNCTAD follows up with countries that request TA
  in the area of ICT business/ICT sector statistics
  (advisory services, training)
• In particular, countries that plan an ICT
  business survey for current and next year
• Example assistance provided to NSOs (Nepal,
  Tunisia) involved in the designing or processing
  of an ICT business survey
• Extra-budgetary funding is required
• Requests should be made to emeasurement_at_unctad.org
  

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Measuring-ict.unctad.org
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Thank you for your attention!
ICT Indicators and Capacity building for ICT
measurement in the Arab Region

• Contact us at
• Emeasurement_at_unctad.org