TEAMWORK

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TEAMWORK

• How do you work with others?

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WHY TEAMWORK?

• In order to be a productive and effective team,
  members at all times have to practice good
  communication and conflict resolution
• In the business world, almost all the work is
  done in teams because the technology changes so
  fast and competition is tight
• Individual workers can no longer survive on their
  own to complete major tasks

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THE WORLD OF BUSINESS

• The employees of firms work together for
  individual projects and then move on to new
  projects once done
• They are under time pressures, organizational
  issues, and production values in order to
  complete the project in a set amount of time in
  order to move onto the next project
• This type of rapid change requires flexibility
  within a team environment

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DECISIONS IN BUSINESS

• In the world of business, competition is fierce,
  so the company often will re-structure in order
  to cut costs and be able to make their product
  faster and cheaper
• Individual workers are now put in charge of
  making more and more decisions without management
  input or supervision
• Working in a team helps to solve problems and
  make decisions once made by management

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TEAMS AND PROBLEM SOLVING

• Companies appreciate people who are able to solve
  problems quickly and efficiently
• Being able to analyze information and determine
  the root cause of an issue AND be able to come up
  with feasible solutions to implement
• Team based environments help workers to be able
  to see problems more creatively, see others
  point of view, move together to solve a problem
  and implement a solution

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TYPES OF PROBLEMS

• NEGATIVE
• Being able to solve problems regarding products,
  services or breakdown in productions
• Faulty product parts
• POSITIVE
• Addressing issues regarding supply and demand,
  increasing your business, addressing orders
• Massive number of orders to fill

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COMBINATION SKILLS

• A team is a group of people with different roles
  who work together for a common goal.
• A team must consist of more than one person
• Members usually have different roles
• Members must share a desire for a common goal

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ASSIGNMENT 1

• Using the handout Job Smart Teamwork, fill in
  the teamwork that each job requires
• Look to how they are needed by other jobs and
  what would happen if that job was not done

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BASIC TEAM ROLES

• Being able to clearly define team members roles
  is vital in developing a goal and coming to
  effective solutions
• once the roles are defined, the team will be able
  to work effectively and efficiently to accomplish
  their goal

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THE SPONSOR (COACH)

• Usually a manager type guides the team
• Gets the team together, gives them a goal or
  objective, then lets them do the work
• Team can call on the Sponsor for advice and help
  in removing roadblocks to their goal
• Team reports back to the Sponsor when it has
  achieved the goal, or needs approval to move
  ahead

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THE LEADER (TEAM CAPTAIN)

• Leads the team members and gives directions in
  the process
• Most responsible for making sure that the team
  members know their roles
• Sees that assignments get completed effectively
• Makes sure all members have a chance to
  contribute during meetings

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TEAM MEMBERS

• Usually composed of people with different
  talents, jobs and responsibilities
• Each persons job depends on the team goal
• Each member has to understand their role in order
  to be effective
• The efforts of the team usually outperform the
  actions of individuals

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RECORDER / TIMER

• Responsible for informing the team of the time
  remaining in meetings, project processes,
  schedules
• A recorder ensures notes are kept of team
  progress
• May be a rotating position so not one person
  responsible for keeping notes
• Keeps team on task and meeting deadlines

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ASPECTS OF GROUP FUNCTION

• GROUP DYNAMICS
• The way in which one group member relates to
  another inter-relationships
• COLLABORATION
• A result of members of the group working together
  to achieve a shared goal

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ASPECTS OF GROUP FUNCTION

• COMPETITION
• A result of individuals working against one
  another to achieve the same goal
• Forces the development of individual skills
• INTERDEPENDENCE
• Situations where individuals can not accomplish
  the goal without the assistance of others

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ASPECTS OF GROUP FUNCTION

• CONSENSUS
• Members of the group arrive at a solution
  supported by all
• Usually involves compromise without sacrificing
  desires of individuals

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LEADERSHIP

• Good leadership skill can be learned or inherent
  (natural), but skill development is always
  necessary
• Good leadership skills have to encompass good
  communication, team building, conflict
  resolution, problem solving and goal setting

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LEADERSHIP SKILLS

• Listening and speaking effectively
• Understanding others viewpoints
• Solving problems
• Visualizing the outcome
• Share power and recognize others contributions
• Encourage others to work toward the goal
• Self-motivated and motivating

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AVOIDING TEAM CONFLICT

• Be co-operative and supportive
• Take responsibility within the team
• Ask for help when needed
• Develop good communication skills
• Think before you speak
• Show interest in others efforts
• Understand the points of others
• Allow equal opportunity

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TEAM CONFLICT

• When others wont co-operate it makes the team
  and goal difficult to deal with
• You have to approach this using active listening
  by acknowledging their point, restate the need
  you have look to work out the issue
• By using the keys to active listening, the
  conflict can usually be worked out

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ASSIGNMENT 2

• Watch the Case Study and answer the questions on
  the handout.
• Keep in mind the keys to good teamwork.
• Submit only the Case Study.