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AQIP: Academic Quality Improvement Program Higher Learning Commission-NCA


Describe Continuous Quality Improvement Approach to ... Fondu Lac CC. Itasca CC. Mesabi Range CC. Vermillion CC. Hibbing CC. Normandale CC. North Hennepin CC ... – PowerPoint PPT presentation

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Title: AQIP: Academic Quality Improvement Program Higher Learning Commission-NCA

AQIP Academic Quality Improvement ProgramHigher
Learning Commission-NCA
  • Lynette Olson, Office of the Chancellor,
  • Minnesota State Colleges and Universities

Presentation Objectives
  • Review Value of Accreditation
  • Describe Continuous Quality Improvement Approach
    to Accreditation
  • Compare AQIP and PEAQ (traditional process)
  • Impact for Minnesota State Colleges
  • Identify needs for further training/development

Regional Accreditation
  • Associations of peer institutions that provide
    assurance to the public that institutions have
    met agencys requirements and criteria and that
    there are reasonable grounds to believe it will
    continue to do so.
  • NCANorth Central Association of Colleges and
    Schools North Central region--19 states, 6
  • HLC--Higher Learning Commission, division of NCA

What is the Value of Accreditation?
  • Board of Trustees requirement for each Minnesota
    State College and University
  • Standard of quality
  • Incentive for self improvement
  • Basis for decisions on transferability of credits
  • Required for students to access financial aid
    (Reauthorization Act, 2004)

HLC/NCA Mission Serving the common good by
assuring and advancing quality
  • HLC/NCA Values Four Themes
  • Future Oriented Organization
  • Learning Focused Organization
  • Connected Organization
  • Distinctive Organization

Four Themes Valued
  • Future Oriented Organization
  • Engages in planning
  • Driven by mission
  • Understands change
  • Learning Focused Organization
  • Assessment of learning
  • Supports learning
  • Creates capacity for learning

Four Themes Valued (Cont.)
  • Connected Organization
  • Serves the common good
  • Creates a culture of service
  • Collaborative/Partnerships
  • Distinctive Organization
  • Mission driven
  • Welcomes accountability

HLC Strategic Priorities
  1. Increase focus of accreditation on Quality of
    higher learning
  2. Multiple accreditation processes (e.g. AQIP),
    emphasis on institutions own processes of Quality
    Assurance, Quality Improvement, accreditation
    based on integrity of processes and results.
  3. Expand HLC services to assure/advance Quality in
    higher learning
  4. Share effective practices to promote Quality in
    higher learning

PEAQ (Program to Evaluate Advance Quality)
  • New Criteria
  • Mission and Integrity
  • Organization operates with integrity to ensure
    the fulfillment of its mission
  • Preparing for the Future
  • Allocation of resources planning are
    demonstrated to fulfill its mission
  • Student Learning, Effective Teaching
  • Organization provides evidence of student
    achievement teaching effectiveness to fulfill
    its mission
  • Acquiring, Creating, Applying Knowledge
  • Organization promotes a life of learning for its
    faculty, administration, staff and students.
    Social responsibility is consist with mission
  • Engagement and Service
  • Organization identifies its constituencies and
    serves them in ways both value according to the
  • Report on Operational Indicators

PEAQ Program to Evaluate Advance Quality
  • Self-study
  • Criteria
  • Onsite visit-consultant-evaluators
  • Review Panel or Readers Review
  • Commission acts on accreditation/reaccredidation
    for 5-10 years
  • Institution may have a requirement for a focus
    visit or progress report

PEAQ Institutions
  • Winona State University
  • Bemidji State University
  • Mn West Community and Technical College
  • Central Lakes College
  • St Paul College
  • St Cloud State University
  • Southwest State University
  • Anoka Ramsey CC
  • Anoka-Hennepin TC
  • Century Community Technical College
  • Dakota County TC
  • Minnesota State University, Mankato
  • Fondu Lac CC
  • Itasca CC
  • Mesabi Range CC
  • Vermillion CC
  • Hibbing CC
  • Normandale CC
  • North Hennepin CC
  • Pine Technical College
  • Mn State Community Technical College
  • Northland Community Technical College
  • South Central Technical College
  • Minnesota State University Moorhead

AQIP Members (
  • Alexandria Technical College
  • Lake Superior College
  • St. Cloud Technical College
  • Rainy River College
  • Northwest Technical College Bemidji Campus
  • Riverland Community College
  • Rochester Community Technical College
  • Ridgewater College
  • Hennepin Technical College
  • Inver Hills Community College
  • Minneapolis Technical Community College
  • Metro State University
  • Minnesota State College Southeast Technical

Why AQIP?An Institutional Choice
  • Reasons for PEAQ
  • Initial accreditation
  • Probation
  • Institutional reasons
  • Wish to establish traditional credibility
  • Cultural
  • Buy in
  • Financial resources
  • Governance change
  • Leadership change
  • Mission
  • Reasons for AQIP
  • Institutional Reasons
  • Culture for change
  • Strategic planning initiatives
  • Involvement with CQI initiatives
  • Baldrige
  • CQIN
  • Minnesota Quality Award
  • Credibility outside education
  • Providing CQI training CT/CE
  • Leadership

What Makes AQIP Different from PEAQ (Traditional
  • Focuses on themes, patterns and processes across
    the institution
  • Visioning for the future
  • Empowers faculty and staff--Conversation Days
  • Supports engaging and developing peoples talents
    team oriented

A Continuous Improvement Process
  • Focuses on Results Not procedures or
    organizational structure
  • Goal Orientated Encourages flexible approaches
  • Common Vision Fosters understanding and
  • Aligns all Resources Supports innovation

AQIP Framework
  • Nine Criteria
  • Ten Values/Principles

CriteriaASKS. What Do You Do and How?
  • Are you doing the right things that are most
    important in order to achieve your mission and
  • Are you doing those things well effectively,
    efficiently, in ways that satisfy your customers?

AQIP Criteria
  • Understanding Students and Stakeholders Needs
  • Valuing People
  • Leading and Communicating
  • Supporting Institutional Operations
  • Planning Continuous Improvement
  • Building Collaborative Relationships
  • Helping Students Learn
  • Accomplishing Other Distinctive Objectives
  • Measuring Effectiveness

AQIP vs. Baldrige Criteria
Guiding Values or Principles The Way You Do It
and Why?
  • High Performance Organizations are Built on
  • Research indicates that common principles
    permeate institutions that have achieved a
    systematic approach to quality
  • Principle qualities underlie all of the criteria,
    processes, and services they represent the
    values that AQIP is built on

Guiding Values (Principles) for Academic
  • Focus Mission, vision
  • Involvement Broad based, encourages ownership
  • Leadership Modeling, values
  • Learning Develops everyones potential
  • People Invests in its people
  • Collaboration Encourages active partnerships
  • Agility Responds to change
  • Foresight Thinks into the future
  • Information Seek and use data to assess
  • Integrity Recognizes and fulfills its

AQIP Process
  • Prepare
  • Assess
  • Engage
  • Discern
  • Commit to Action - AQIP Contract

  • Interest Exploration
  • Vital Focus Design Team Training
  • Vital Focus Exploration Conversations
  • Increase campus involvement
  • Build an understanding of AQIP
  • Collectively agree on priorities, strategies, and
    action projects
  • Create a sense of ownership responsibility for
    culture change

  • Constellation Survey-AQIP
  • Baldrige Express
  • Continuous Quality Improvement Network (CQIN)
  • Trailblazer
  • Pathfinders

  • Results Report
  • Constellation AQIP
  • All College Conversation Day AQIP
  • Conversation Summary Report AQIP

  • Complete a Strategy for Action Workbook
  • Attend a Strategy Forum-Peer Review
  • Select Action Projects
  • External Feedback Loop

Commit to Action
  • AQIP Contract
  • Annual ReportsAction Projects
  • Systems Portfolioevery 3 years
  • Reaffirmation of Accreditationby the 7th
    yearonsite if no HLC visit in last 7 years

AQIP Is Evolving.
  • Project Pew Grant
  • Criteria, Principles
  • Process Strategy Forum, Systems Portfolio
  • Support Vital Focus, Constellation Day
  • Training Facilitators, Design Leaders, Reviewers
  • Council for Higher Education Accreditation (CHEA)
    Review, November 2002

Operational Indicators (AQIP and Traditional)
Report in 2004
  • Demographics
  • Student headcount
  • Student status FT/PT
  • Entering student enrollment
  • Faculty, staff, admin, headcount
  • Faculty status FT/PT
  • Programs
  • Number
  • Addition/deletion
  • Completion rates
  • FYE generated Undergrad/grad
  • FT/PT faculty
  • Instructional cost/FYE
  • Financial Strength-public
  • Net operating income/deficit
  • Chg fund balance/expense
  • Expendable assets/debt
  • Debt service
  • Bond rating
  • Scope of Activities
  • List of sites-headcount
  • Dual enrollment headcount HS
  • Distance education degree and certificate
  • Consortia/collaborative arrangements

Impact on Minnesota State Colleges and
  • Accountability
  • Data collection, dissemination, analysis
  • Support for accreditation activities
  • Policy

Linkage to Accountability Performance Reporting
  • Strategic Plan
  • Chancellors Work Plan Specific goal to make
    adjustments as necessary to improve efficiency
    and effectiveness
  • Performance Indicators

Data Collection Analysis
  • Annual Report with Operational Indicators
    replaces BIDs
  • Web based collection HCL Database
  • Accurate data
  • Trend data
  • Benchmarking dataacross system and with other
    higher ed institutions
  • Decisions built on results from the data

Office of the Chancellor Support
  • Data
  • Institutional Portfolio Tool www.template.project.
  • Representative
  • on site comprehensive visits
  • focus visits requested by institutions
  • participation in AQIP activities
  • Institutional Change Requestsdistance education
  • MN Online Accreditation Project
  • MnQIP

MnQIP Action Projects
  • Data and Measures
  • Training and Development
  • Better Practices

  • What training/development do I need now?
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