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Teamwork C.Eng 491 Fall 2009 Teamwork A must for this course Not only technical but also social skills Teamwork ability is a basic quality that employers seek for ... – PowerPoint PPT presentation

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Title: Teamwork

  • C.Eng 491
  • Fall 2009

  • A must for this course
  • Not only technical but also social skills
  • Teamwork ability is a basic quality that
    employers seek for

  • Teamwork means lots of team meetings
  • Restate project goals - Even if your instructor
    has given you the goal already, it is important
    to make sure everyone has the same understanding
    of the assignment. One way to do that could be to
    have everyone write down or state goals for the
    project, then compare notes.
  • Name your team - This may sound very trivial but
    having a common name is a good way to feel closer
    to the project. Team names could be a number, a
    project name or something more lighthearted.
  • Share contact information - You will probably
    want to share e-mail addresses, but phone
    numbers. You should also establish when and how
    different tools should be used.
  • Establish a timeline and assign tasks - For
    longer team projects, you may need to establish
    an initial work plan and decide who will do each
  • Set ettiquette ground rules - Although
    disagreements will arise, it is possoble to voice
    opinions in such a way so that conflicts do not
    escalate. Typically, it is suggested that
    personal attacks be avoided.

Structuring the Meeting
  • Meeting agenda similar to a contract or
    agreement about the meeting among team members
  • all team members should have input in the agenda.
  • includes
  • Date, time
  • Location of meeting,
  • List of attendees expected,
  • Purpose of the meeting,
  • Order of tasks to be conducted at the meeting,
  • Ending time.

Ground Rules
  • Teams often develop ground rules that tell how
    they want a meeting conducted. Some possible team
    ground rules are
  • Be prepared for the meeting.
  • Come to the meeting on time.
  • Start and end meeting on time.
  • Value the diversity of team members.
  • Support the team concept and process.
  • Maintain POSITIVE group dynamics.
  • Make decisions by consensus of all necessary team
  • Participate in the meeting. Don't be a lurker.
  • Keep records of your own work and the team's
    compiled work.
  • Listen and have an open mind.
  • Evaluate the meetings with the intent of
    improving future meetings.

Communication Tips
  • Active Listening
  • Ask Questions
  • Constructive Feedback
  • Body Language Awareness
  • Humor
  • A Little Smalltalk
  • Patience

Online Communication
  • Use Emoticons
  • Don't write when you're angry
  • Reread your message before sending
  • Share daily schedules
  • Establish a time limit for replies

Roles in a Team
  • The Leader - for setting a base agenda,
    facilitating meetings, and monitoring progress
    with communicating with members as needed.
  • Initiator - Someone who suggests new ideas. One
    or more people can have this role at a time.
  • Recorder - This person records whatever ideas a
    team member may have. It is important that this
    person quote a team member accurately and not
    "edit" or evaluate them.
  • Devil's Advocate/Skeptic - This is someone whose
    responsibility is to look for potential flaws in
    an idea.
  • Optimist - This is someone who tries to maintain
    a positive frame of mind and facilitates the
    search for solutions.
  • Timekeeper - Someone who tracks time spent on
    each portion of the meeting.
  • Gate Keeper - This person works to ensure that
    each member gives input on an issue. One strategy
    to do this is to ask everyone to voice their
    opinion one at a time. Another is to cast votes.
  • Summarizer - Someone who summarizes a list of

  • Define a common goal for the project.
  • List tasks to be completed.
  • Assign responsibility for all tasks.
  • Develop a timeline and checklist.
  • Post a timeline and checklist.
  • Set up a central repository for all electronic
  • Post or send all team meeting notes.
  • Maintain a central archive for all communications
  • Send reminders when deadlines approach.
  • Send confirmation when tasks are completed.

What is "Unproductive"?
  • Consistently missing meetings
  • Consistently missing deadlines
  • Never coming prepared to meetings
  • Not answering e-mail or messages in a reasonable
  • Discourteous or disrespectful language

Conflict Resolution
  • Conflict Happens
  • Clarify Expectations
  • Identify the Type of Team Conflict
  • Identify Team Needs
  • Depersonalize Team-Internal Conflict
  • Structuring Discussion

Creativity, Innovation
  • Creativity Generation of new ideas
  • Innovation Implementation of new ideas (applied

Innovative Thinking
  • means, taking an innovative approach to problem
  • includes the ability to "think outside of the
    box", to go beyond the conventional, and a
    willingness to try out different solutions.

Some Tips
  • acknowledging the ideas of others and
    incorporating them into performance improvements
  • developing and weighing alternatives to
    conventional thinking before settling on a
  • constructively challenging existing processes and
    procedures on the job and developing original
    approaches to improve or replace them
  • taking a calculated risk to improve performance
    by introducing something new and unique to the
    public sector
  • showing foresight, encouraging new ideas and
    helping others to see new possibilities

Developmental Activities
  • Use brainstorming and other creative techniques
  • Do something dramatically different to improve
    your creativity
  • Identify innovative approaches for learning and
    development from other departments or outside the
    public sector
  • Practice keeping an open mind to new or different
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